5.8For Products that are more than 7 years old from the date of shipment, if repair is required, the Client must first contact IEI's sales representatives or distributors before sending the product back to IEI for repair otherwise, IEI will not provide Out-of-Warranty repair services.If the Client does not sign or notify IEI of cancellation of the repair within 3 months after receiving the quotation, IEI will dispose of the Product appropriately in accordance with the applicable law. 5.7If the Product is deemed to be an Out-of-Warranty Product that requires additional fees stated in Section 5.1 after inspection by IEI, IEI retains the right to lien the Product until the Client signs the quotation and pays the relevant fees. 5.6IEI will start to provide Out-of-Warranty repair services after the Client signs the quotation.5.5For repaired Out-of-Warranty Products, IEI provides an additional 3-months warranty period for the repaired part covered in the repair quotation, starting from the date of the Product is repaired and shipped.5.4For Products that are Out-of-Warranty and Products determined by IEI as NDF, the shipping costs shall be fully covered by Client.If the Product sent for repair is found by IEI to have no defects as described by the Client and is only unable to function normally due to the Client's incorrect settings or abnormal operation, regardless of whether the Product is within the warranty period, IEI will not provide repair services and will send the product back after obtaining the Client's consent. 5.2To purchase an Out-of-Warranty repair for IEI's Networking Products, please contact IEI's distributors or sales representatives for assistance.The actual cost varies according to the Product type and extent of damage as stated in the quotation. Other fees such as components and shipping costs: Client can obtain an RMA number from an IEI sales representative or IEI member zone ( ) 3.6 Every repair request requires an RMA number, and if an RMA number is not available, IEI will not provide repair services.3.5If the Client is a distributor of IEI, it is the Client’s responsibility to check whether the Product to be returned to IEI is under the NDF condition specified in Section 5.3 before sending it for repair, and the Product must also be sent using the original packaging materials.3.4If the remaining warranty period of the Product is less than 3 months when the Product has been repaired and sent out, IEI will extend the remaining warranty period to 3 months for the part covered by such RMA repair report.3.3After the repair is completed, IEI will provide the Client with a brief RMA report.If IEI cannot obtain these parts, the Client agrees that IEI can use higher level parts to replace the original parts. 3.2IEI will use new or used parts with equivalent performance for repair services.If the Product cannot be repaired, IEI may replace it with a new or equivalent substitute of the same or higher level. 3.1During the warranty period, IEI will provide free repair service based on the condition of the Product.
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